Payments: Financial Center

Byga Consolidated Financial Center enables club administrators to see the payments and payouts for all competitive registrations, program and camp registrations, custom invoices, and any custom form or tryout with payments.

Please review Payments found in the General Settings.

Payment Type Filter

The payments tab enables filtering specific payment types:

  • All Payments
  • Failed Payments
  • Refunded Payments
  • Disputed Payments
  • Pending Payments

Date Filters in Payments and Payouts

Various date filters are provided for convenience. A custom range can also be specified.


Download

The download button provides an option to export the results in a .csv format for additional analysis or for import into accounting systems.

Payments

The payments provides a view with the following info:

  • Date (in club timezone)
  • Type: Payment, Refund, Failed Payment, Open/Won/Lost Dispute, Pending Payment, Resolved Failed Payment
  • Name: Byga user name
  • Email: user’s Byga account email (only provided in the download)
  • Purpose: registration or form associated with the payment
  • Method: card, ACH, or offline payment
  • Source: provides information on last 4 digits of user account number (only provided in download)
  • Account: identifies the club’s bank account
  • Amount: represents the sum total of all Invoice Items (positive and negative)
  • Fee: represents the deducted transaction fees
  • Net: represents the club’s portion or amount minus fees
  • Paid Out: the clickable checkbox signifies the payment is included in a payout and clicks to see all the payments associated with that payout. The download includes the Payout ID if one exists.
  • Invoice: a clickable invoice number to view the invoice details and is used to correlate to the Invoice Items.
  • Invoice status: one of the following
    • Captured: all installments complete
    • In payment: additional installments pending
    • Suspended: admin suspended further payments
    • Terminated: admin terminated the invoice with pending payments

The following additional fields are available in the Consolidated Download that associate multiple transactions with an original processed payment.

  • Initial Net
  • Refunded
  • Disputed




Refunded Payments

When a payment is refunded, it results in a separate transaction that is often on a different date and is often associated with a different payout. To simplify the reconciliation process, refunds are grouped together with the associated payment regardless of when the refund occurred. The original payment is in the first line and the refunded amount is in the second line in red.


Failed Payments (for active invoices)

When a payment fails, the payment is shown in red. Failed payments can be for card or ACH payments. The amount column will show $0.00 for actual payment and the attempted payment in brackets ($500 in the example below). Failed payments can have associated fees which result in a negative Net amount.

Note, the Failed Payments filter excluded failed payments where the invoices have been terminated. This filter can then be considered an active failed payments filter.


Disputed Payments

When a payment is disputed, it results in a separate transaction that is on a different date and is almost always associated with a different payout. To simplify the reconciliation process, disputed payments are grouped together with the associated payment regardless of when the dispute occurred. The original payment is in the first line and the disputed amount is in the second line in red.

Disputed payments types are either:

  • Open dispute
  • Won dispute
  • Lost dispute


Payments Download

Payments for a given time range can be downloaded in one two ways:

  • Separated
  • Consolidated


Separated Payments Download

Separated: payments and associated refunds or disputes are on separate rows but grouped on the date of the original payment date. Thus a payment from 2 months ago and a refund 1 month ago will appear on two separate lines grouped together with the payment date 2 months prior.

Note, columns in orange indicate columns not shown online but are provided in the download.

Consolidated Payments Download

Consolidated: each line is based on the original payment date with refunds and disputes grouped together on the same line date regardless of whether the refund or dispute occurred outside of the date range.

Note, columns in orange indicate columns not shown online but are provided in the download.

For more information, please reference Byga Consolidated Financial Center

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