A Player Merge tool is available in the Admin → Players menu.
Known duplicates can be found using the Search option. Alternatively, using the Discover option, Byga will search the players and find possible duplicates and score and order them by their duplicate likelihood. Click on Review to further review the pair. Click on Ignore, when it is determined that these players are not to be merged.
A group of 2 or more possible duplicates can be evaluated. The steps are as follows:
- Review the individual players (click on the link to each user profile if needed)
- Retain the ones to merge and if more than two, remove any that should not be merged
- Click on the bottom of the one that should be treated as the “Master” record. Other records will be merged into the Master record.
Player data fields that are missing in the Master record (e.g., name, DOB, etc.) will be filled with data from the record that is eliminated. If both the Master record and the record that is eliminated have a data field (e.g., name, DOB, etc), the Master data is retained. For activity or player contacts, the merged record will combine the activity and contacts from both.
Warning: merging players cannot be undone. It is the club’s responsibility to ensure that the player accounts correspond to the same player.
In order to avoid errors, players must match name, DOB and gender. In some cases, two records cannot be merged. The error notice may provide information on what is preventing the merge which can then be addressed.